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This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.



Privacy Policy



 





Privacy Policy

Last Updated 4-9-12

 

We Value Your Privacy 

          Fleming Outdoors is the sole owner of the information collected on www.flemingoutdoors.com . Fleming Outdoors collects information from our users at several different points on our website.

             Fleming Outdoors is hosted on Yahoo! Servers. Yahoo! Is a worldwide leader in technology and web hosting. Yahoo! Uses the most current online security protocols.

 

 

 Ordering: 

            We request information from the user on our order form. A user must provide contact information (such as name, email and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customerís orders. If we have trouble processing an order, the information is used to contact the customer.  

 

Information Use

Log Files:  

            Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp and a number of clicks to analyze trends, administer the site, track userís movement in the aggregate and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. There is absolutely no way we can gain any access to anyoneís personal information using log files.  

 

Cookies 

           A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We do use cookies on this site. Our cookies are collect by a third party intermediary (Yahoo!) that provides us this information for site analysis. We do not link the information we store in cookies to any personally identifiable information while on our site. We use persistent cookies that are intended to track the number of clicks to analyze trends, administer the site, track userís movement in the aggregate and gather broad demographic information for aggregate use. You can remove persistent cookies by following directions provided in your Internet Browser's "Help" file. Remove Cookies Link

 

Third Party Cookies

The use of cookies by our [partners, affiliates, tracking utility company, service providers] is/is not covered by our privacy statement.  We do/do not have access or control over these cookies.  Our [partners, affiliates, tracking utility company, service providers] use session ID cookies [to make it easier for you to navigate our site, in order for you to use the shopping cart. We use Google Analytics and Live Person Chat to as third party affiliates.

 

Communications From the Site:

Special Offers and Updates

 We send all of our customers an email confirmation on every order they place. Established customers will occasionally receive information on new products, services, special deals and closeouts. Out of respect for the privacy of our customers we present them with the option not to receive any of these types of communications. You can click on the link at the bottom of the email and this will let you opt out of our email newsletter or you can email us at admin@flemingoutdoors.com  stating you no longer want to receive our newsletter.

 

 Service Announcements

             On rare occasion it is necessary to send out a strictly service related announcement. For instance, if our site is temporarily suspended for maintenance or is having problems we might send out an email. These communications are not promotional in any way. 

  

Access To Personally Identifiable Information 

            If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at admin@flemingoutdoors.com  , calling us at 800-624-4493 and speaking to a customer service representative or mailing us at our address below.

Customer Service 

 

            We communicate with our customers on a regular basis to provide requested services and in regards to issues related to their account we reply via email or phone, in accordance with the users wishes

 

 Sharing:  

Legal Disclaimer

            We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

 

Third Party Advertisers

             There are no third party advertisers on our site. So there will not be any information on our site sold or given to any third party advertiser that wishes to use it for promotional emails or demographic uses.

 

 Third Party Intermediaries

            We use an outside shipping company (UPS, Fed Ex, etc.) to ship orders to our customers. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.  

 

Tell A Friend

          If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Your friend may contact us at admin@flemingoutdoors.com to request that we remove this information from our database.

 

Service Providers 

            We use other third parties to provide services such as web site hosting, shopping cart functions, order retrieval (Yahoo!) and credit card processing (I-Payment) (PayPal). When a customer orders a product, we share personal information that is necessary to the third party to provide these services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.

 

 Links 

            This web site will sometimes contain links to other sites. Please be aware that Fleming Outdoors is not responsible for the privacy practices of other such sites. We encourage our customers to be aware when they leave our site and read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies strictly to the information collected by this Web Site.  

 

Blogs, Product Ratings and Reviews

           If you use a blog, product rating or product review on this website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to sent you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit.

 

Security  

            This web site takes every precaution to protect our customerís information. When customers submit sensitive information via the site, their information is protected both on and offline. When our registration/order form asks users to enter sensitive information (such as credit card information), that information is encrypted and is protected with the best encryption software in the industry Ė SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator or Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when users are just surfing the net. 

            While we use SSL encryption to protect sensitive information online, we also do everything we can to protect user-information off-line. All of our customersí information is restricted to our offices. Only employees who need the information to do a specific job (billing clerk or customer service representative) are granted access to this information. Our employees use password protected software to view customer information.   

             Secure Socket Layer (SSL): Yahoo! Store uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time a Yahoo! Store asks for a credit card number during checkout for payment, it will be SSL encrypted. The information you provide will be stored securely on our servers. 

            CISP Compliance: Yahoo! Merchant Solutions is certified CISP-compliant. Created by Visa and MasterCard, the Cardholder Information Security Program (CISP) outlines a standard for security procedures for merchants and service providers that store, process, or transmit cardholder data 

 

Credit Card Authorization

            When we collect your credit card information we will verify the Name, Billing Address, Expiration Date, Telephone Number. If any of this information does not match with the credit card company then we will contact our customers via email or phone to before the card is processed.   

 

Privacy Policies Changes

           If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email or by means of notice on our homepage.

 

Contact Information

Fleming Outdoors

5480 Highway 94

Ramer, Al 36069

 

Phone: 800-624-4493

Fax: 334-562-9000

 

 Email: admin@flemingoutdoors.com

 Website: www.flemingoutdoors.com