Warranty / Returns
Fleming Outdoors has a 30-day customer satisfaction standard warranty for all items. All sales are considered final after 30 days of receiving product.
Fleming Outdoors will cancel an order but customer must speak to a representative to get the cancellation. We cannot cancel an order once it has been shipped. Also we are not open on the weekends so if you need to cancel your order you must call before 9 am CST to get it canceled. Cancellations are not accepted via email. If the order has been shipped then you can get a return number and ship the product back to us and we will refund the price of the product. We will not pay to get it shipped back or refund your shipping charges.
Unsatisfactory Product Return
Defective Product Return
Lost or Damaged Shipments:
If you receive a product that appears to be damaged contact the office ( UPS, Fed Ex) of the carrier that shipped your product and have an inspection made. Do not throw away the shipping box or any shipping material. The carrier will want to inspect it. We will arrange to have the product returned to us. We will then either issue you a credit or replace your item ASAP.
Return Shipping Directions
Step 1: Call our toll free number within 30 days of your order, so we can assign you a RMA number.
Step 2: Package item with all packaging material and copy of you packing slip or order confirmation
Step 3: Ship Package through carrier of you choice ( We recommend getting a tracking number)
Ship to: Fleming Outdoors
Att: (Your RMA number here)
5480 State Hwy 94
Ramer, AL 36069