Warranty / Returns
Fleming Outdoors has
a 30-day customer satisfaction standard warranty for all items. All sales
are considered final after 30 days of receiving product.
Unsatisfactory Product Return
If you receive a product that you are not satisfied with simply return the
product within 30 days for a refund of the purchased product. Shipping
charges are not refunded. If product has been used and is not in the same
condition as was sold (original, manufacturer packaging with all
accessories) then there will be no refund. The customer is responsible for
any and all shipping charges on the return, unless we shipped an incorrect
or damaged item. The buyer must contact us for a RMA number for any item
being returned. We must have the RMA number before we can process the
return. If return has no RMA # then return will be subject to a 20%
restocking and processing fee.
Defective Product Return
If you receive a product that is defective, broken or will not work then
just call and get let us know and we will arrange for your product to be
picked up. We will then either issue you a credit or replace your item ASAP.
The buyer must contact us for a RMA number for any item being returned. We
must have the RMA number before we can process the return.
Lost or Damaged Shipments:
If you receive a
product that appears to be damaged contact the office ( UPS, Fed Ex) of the
carrier that shipped your product and have an inspection made. Do not throw
away the shipping box or any shipping material. The carrier will want to
inspect it. We will arrange to have the product returned to us. We will then
either issue you a credit or replace your item ASAP.
Return Shipping Directions
Step 1: Call
our toll free number within 30 days of your order, so we can assign you a
Package item with all packaging material and copy of you packing slip or
Step 3: Ship
Package through carrier of you choice ( We recommend getting a tracking
Ship to: Fleming
(Your RMA number here)
State Hwy 94